Privacy Policy

Last Updated: February 2026

Introduction

NaturalPeakFlow ("we," "us," "our," or "Company") operates the website naturalpeakflow.info. This Privacy Policy explains how we collect, use, disclose, and otherwise handle personal information when you use our website.

Data Controller

NaturalPeakFlow
Höhenstraße 12
6433 Oetz, Tirol
Austria
Email: [email protected]

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide through our contact form, which includes:

• Email address (required)
• Message content (required)
• Consent to receive educational communications

We collect this information only when you choose to fill out and submit our contact form. We do NOT collect names, phone numbers, or other personal information unless you voluntarily provide it in your message.

Information Collected Automatically

When you visit our website, we may automatically collect certain information:

• Essential Cookies: We use only essential cookies required for basic site functionality
• Browser Information: Basic information about your browser type and device type
• Server Logs: Standard web server access logs (IP address, pages visited, time stamps)

Information We Do NOT Collect

We do not collect:

• Cookies for tracking or advertising purposes
• Third-party tracking information
• Detailed browsing history or analytics beyond what is essential
• Location data
• Biometric information
• Information about health conditions or medical history

Lawful Basis for Processing

Under GDPR, our processing of personal information is based on:

• Consent: When you submit your email through our contact form, you provide explicit consent to receive educational communications
• Legitimate Interests: We may process limited information for website operation and security
• Legal Compliance: We process information as required by law

How We Use Your Information

We use information we collect for the following purposes:

• Educational Communications: To send you educational content and updates about natural peak flow complexes and botanical wellness
• Website Operation: To maintain, troubleshoot, and improve our website functionality
• Security: To detect and prevent fraudulent activity or security issues
• Compliance: To comply with legal obligations and regulations

We Do NOT Use Your Information For

• Marketing to third parties
• Selling or sharing with commercial entities
• Creating detailed user profiles
• Targeted advertising
• Any commercial purpose

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: With trusted service providers who assist us in operating our website (hosting, email services) under strict confidentiality agreements
• Legal Requirements: When required by law or court order
• Security: To protect against fraud or security threats

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Email Addresses: Retained while you are subscribed to our educational mailing list. You may unsubscribe at any time.
• Website Logs: Standard server logs are typically retained for 30 days then automatically deleted
• Messages: Contact form messages are retained for one year for record-keeping purposes

Your Rights Under GDPR

You have the following rights regarding your personal information:

Right to Access

You have the right to request access to personal information we hold about you. We will provide this information within 30 days of receipt of a valid request.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure (Right to be Forgotten)

You have the right to request that we delete your personal information, subject to certain conditions. We will comply with valid erasure requests within 30 days.

Right to Restrict Processing

You have the right to restrict how we use your personal information in certain circumstances.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object

You have the right to object to certain types of processing, including direct marketing communications.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

Exercising Your Rights

To exercise any of these rights, please contact us at:

We will respond to all requests within the timeframes specified by GDPR (typically 30 days). For erasure requests, please note that some information may need to be retained for legal compliance purposes.

Unsubscribing from Communications

You can unsubscribe from our educational mailing list at any time by clicking the unsubscribe link in any email you receive from us, or by contacting us directly with your request.

International Data Transfers

Our website is hosted in Austria, European Union. We do not transfer data outside the EU/EEA except where necessary for website operation and only with appropriate safeguards in place.

Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain commercially reasonable security practices.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will delete such information immediately.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to information we collect on our website. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies.

Cookies and Tracking

Essential Cookies

We use only essential cookies required for basic website functionality (user consent preferences). These cookies are necessary and cannot be disabled.

No Tracking Cookies

We do not use cookies for tracking, analytics, or advertising purposes. We do not implement Google Analytics or similar tracking services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this policy indicates when it was last updated. Continued use of our website following changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: